How do I order?
All orders are placed via the website.
What do the shimmers/tints/colour options mean?
Please visit the below link...
I have ordered. How do I access your address for posting my package?
An automatic email is sent immediately after purchase. Please follow
the links. You must log into your online account to view our address.
What does the “status of my order indicate”?
This means your order has been successfully placed, but we haven't
Yet received your inclusions from our secure post box.
This means we have received your inclusions from our secure post.
Crafting time is 14 – 16 weeks from this date.
Your precious package has shipped & the live online tracking has
been added to your account.
Do you create for families outside of Australia?
Yes, we do. We create for mumma’s worldwide.
What is your turn around time?
14-16 weeks from when we receive your package.
Please note we will be CLOSED for the month of July 2017. Our creator & crafter is taking this month off to bond & enjoy her fourth baby ( Due in late June).
Importantly the Baby Bee Hummingbirds team will still be accepting orders & processing packages received.
All questions requiring immediate attention ( & the answers NOT found by checking our FAQS & your online account ) must be headed URGENT & we will reply within 7 days.
Do you offer lay-by?
No, sorry we don’t. But we do offer Pay Later with Zip Pay.....
Can I use frozen breast milk?
Yes, your previously frozen breast milk is perfect to craft with. Please de-frost first before you send it to us.
When sending, do I need to keep my breast milk cold or refrigerated?
No, your breast milk is made up of 90% water. This means it’s perfectly fine to be sent via regular mail. It does not spoil – it only separates during transit.
How much breast milk should I send?
30ml per is enough for 1-3 pieces of breast milk jewellery. Please don’t send more than 50mls. We simply don’t need it.
I have high levels lipids levels in my breast milk. Is this a problem?
No, that will not affect the quality of the breast milk jewellery.
Can you craft from my babies cord stump?
Yes, we lovingly grind your babies cord stump into flecks.
Can I use frozen placenta?
Yes, you can follow our easy guide to DIY placenta dehydration.
How many encapsulated pills should I send?
1 capsule is perfect.
How much hair should I send?
Around 3cm is best per creation.
Is my breast milk & keepsake jewellery waterproof?
It's best to avoid water and treat your jewellery like your most precious
Do you have gift certificates?
Yes, we can post or email. They start from $20.
Do you allow drop off?
Unfortunately, this is not an option.
Do you accept custom orders?
No, not at this time.
How do we send our babies / child’s hand or footprints?
We will send you an all-inclusive “kit” for taking your loved ones unique hand or footprint.
How do you craft breast milk & keepsake jewellery?